About Us

About NeuroGen Research

Advancing Scientific Discovery Through Quality Research Compounds

NeuroGen Research is a specialized supplier of research-grade peptides and laboratory compounds dedicated to supporting the global scientific community. We provide researchers, academic institutions, and commercial laboratories with high-quality materials essential for advancing scientific knowledge and innovation.

Our Mission

To empower scientific research by providing access to premium-quality research compounds, supported by rigorous quality standards, comprehensive documentation, and exceptional service. We are committed to facilitating breakthrough discoveries while maintaining the highest standards of regulatory compliance and ethical responsibility.

Who We Serve

NeuroGen Research exclusively serves qualified professionals engaged in legitimate scientific research, including:

  • Academic Researchers - Universities and research institutions conducting fundamental and applied research
  • Commercial Laboratories - Private sector research facilities advancing product development and innovation
  • Pharmaceutical Research - Drug discovery and development programs
  • Biotechnology Companies - Organizations developing novel therapeutic approaches
  • Clinical Research Organizations - Entities conducting pre-clinical research studies
  • Government Research Facilities - Public sector laboratories engaged in scientific investigation

All our products are intended strictly for in vitro laboratory research purposes only.

Our Commitment to Quality

Rigorous Standards

We maintain strict quality control protocols to ensure every product meets or exceeds specifications:

  • Third-Party Testing - Independent verification of purity and composition
  • Certificates of Analysis (COA) - Comprehensive analytical documentation available for verification
  • Batch Traceability - Complete chain of custody and batch-specific documentation
  • Proper Storage - Temperature-controlled environments maintaining product integrity
  • Quality Assurance - Systematic processes ensuring consistent product quality

Product Integrity

Our commitment to quality extends throughout the entire product lifecycle:

  • Sourcing from reputable manufacturers with established quality systems
  • Rigorous incoming inspection procedures
  • Proper storage and handling protocols
  • Secure packaging designed to maintain product stability
  • Clear labeling with batch numbers and specifications

Research Use Only

Important Notice: All products sold by NeuroGen Research are intended exclusively for laboratory research purposes. Our compounds are:

  • NOT for human consumption or use
  • NOT for animal consumption or use
  • NOT intended for diagnostic or therapeutic purposes
  • NOT approved as drugs, medications, or dietary supplements

We do not make any medical claims, health claims, or therapeutic representations regarding our products. NeuroGen Research does not provide medical advice, and nothing on our website should be construed as such.

Regulatory Compliance

NeuroGen Research operates in full compliance with Australian laws and regulations, including:

  • Therapeutic Goods Administration (TGA) requirements
  • Poisons Standard (SUSMP) scheduling regulations
  • Work Health and Safety (WHS) guidelines
  • Australian Border Force import/export regulations
  • Privacy Act 1988 and Australian Privacy Principles

We maintain comprehensive compliance programs and work closely with regulatory authorities to ensure our operations meet all applicable standards.

Responsible Distribution

As a responsible supplier of research compounds, we:

Verification Procedures

  • Verify customer credentials and qualifications
  • Require proof of institutional affiliation or professional status when necessary
  • Monitor purchase patterns to ensure compliance with research-only use
  • Reserve the right to request additional documentation or end-use statements

Ethical Standards

  • Refuse sales that raise concerns about intended use
  • Maintain strict policies against sale for human or animal consumption
  • Prohibit sales for performance enhancement, athletics, or bodybuilding
  • Cooperate with regulatory authorities when appropriate
  • Maintain detailed transaction records for compliance purposes

Customer Responsibility

We require our customers to:

  • Possess appropriate qualifications and facilities for handling research compounds
  • Comply with all applicable laws and regulations in their jurisdiction
  • Use products exclusively for legitimate research purposes
  • Maintain proper safety protocols and equipment
  • Assume full responsibility for the handling, storage, and use of products

Our Product Range

NeuroGen Research offers a comprehensive selection of research-grade compounds:

Peptides

  • Research peptides for biological studies
  • Synthetic peptide sequences
  • Modified and novel peptide constructs
  • Custom peptide synthesis (select offerings)

Laboratory Compounds

  • Research-grade chemical compounds
  • Biochemical reagents
  • Specialty research materials
  • Ancillary laboratory supplies

All products are accompanied by:

  • Detailed specifications
  • Certificates of Analysis (where available)
  • Batch-specific documentation
  • Safety Data Sheets (MSDS/SDS)
  • Storage and handling guidelines

Why Researchers Choose NeuroGen Research

Quality You Can Trust

Our commitment to quality means researchers receive compounds that meet specifications, supported by comprehensive documentation.

Scientific Focus

We understand research requirements and maintain a product catalog designed specifically for scientific applications, not consumer markets.

Regulatory Awareness

We stay current with evolving regulations and maintain compliance-focused operations that protect both our business and our customers.

Responsive Support

Our team understands the importance of timely access to research materials. We process orders efficiently and respond promptly to inquiries.

Transparent Operations

We provide clear product information, honest communication, and straightforward policies without exaggerated claims or marketing hype.

Secure Transactions

We employ industry-standard security measures to protect customer information and ensure safe, confidential transactions.

Our Values

Scientific Integrity

We support genuine scientific research and refuse to facilitate inappropriate uses of research compounds.

Compliance First

We prioritize regulatory compliance and ethical business practices over short-term profits.

Customer Service

We treat our customers as professional partners in advancing scientific knowledge.

Transparency

We communicate clearly and honestly about our products, policies, and limitations.

Continuous Improvement

We regularly review and enhance our processes, product offerings, and quality standards.

Responsibility

We recognize our role in the research supply chain and take seriously our obligation to distribute products responsibly.

Credentials and Professional Verification

To maintain the integrity of our research-focused business model, we implement credential verification procedures for:

  • First-time customers
  • High-value orders
  • Specific compound categories
  • Orders to certain jurisdictions

Verification may require submission of:

  • Institutional email addresses or affiliation letters
  • Business registration or ABN/ACN documentation
  • Professional licenses or certifications
  • Research facility details
  • Ethics committee approvals (where applicable)

This process protects our customers, our business, and the scientific community by ensuring products reach qualified professionals engaged in legitimate research.

International Reach, Australian Foundation

While headquartered and operating under Australian law, NeuroGen Research serves the global scientific community. We ship to select international destinations, subject to:

  • Compliance with Australian export regulations
  • Destination country import requirements
  • Regulatory restrictions on specific compounds
  • Customer verification of legal compliance in their jurisdiction

International customers assume full responsibility for compliance with their local laws and regulations.

Product Information and Support

Technical Information

We provide comprehensive product information, including:

  • Chemical names and structures
  • Molecular weight and formula
  • Purity specifications
  • Storage conditions
  • Recommended handling practices

Customer Support

Our support team is available to assist with:

  • Product selection and specifications
  • Order status and tracking
  • Documentation requests (COAs, MSDS)
  • General inquiries about our products and policies

Please note: We do not provide:

  • Research protocol development
  • Experimental design consultation
  • Interpretation of research results
  • Medical or therapeutic advice

Safety and Best Practices

Research-grade compounds require proper handling by trained professionals. We encourage all customers to:

Before Ordering

  • Verify that you have appropriate qualifications and facilities
  • Confirm compliance with local regulations
  • Ensure access to necessary safety equipment
  • Review product documentation and safety information

Upon Receipt

  • Inspect products immediately for damage or discrepancies
  • Transfer temperature-sensitive products to appropriate storage promptly
  • Record batch numbers for traceability
  • Store products according to specified conditions

During Use

  • Follow appropriate laboratory safety protocols
  • Use proper personal protective equipment (PPE)
  • Work in suitable facilities (fume hoods, etc.)
  • Maintain proper documentation
  • Dispose of materials according to regulations

Continuous Evolution

The landscape of scientific research, regulatory requirements, and industry best practices continues to evolve. NeuroGen Research remains committed to:

  • Staying informed about regulatory changes
  • Adapting policies and procedures as needed
  • Expanding product offerings to meet research needs
  • Improving quality standards and documentation
  • Enhancing customer experience and support

We welcome feedback from our research community and continuously seek ways to better serve the needs of scientific advancement.

Privacy and Data Security

NeuroGen Research takes customer privacy seriously. We:

  • Comply with Australian Privacy Principles under the Privacy Act 1988
  • Implement appropriate security measures to protect customer data
  • Use information only for legitimate business purposes
  • Do not sell customer information to third parties for marketing
  • Maintain confidentiality of research activities and purchases

For detailed information about our data practices, please review our Privacy Policy.

Our Commitment to the Research Community

NeuroGen Research exists to support scientific progress. We recognize that:

  • Scientific research drives innovation and improves human knowledge
  • Researchers require reliable access to quality materials
  • Responsible distribution protects both researchers and the public
  • Compliance and ethics must never be compromised
  • The research community deserves suppliers who understand their needs

We are honored to serve the scientific community and remain dedicated to facilitating research excellence through quality products, ethical practices, and professional service.

Contact Us

We welcome inquiries from qualified researchers and institutions.

NeuroGen Research

Email: support@neurogenresearch.com

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM AEST (excluding public holidays)

For general inquiries, product information, order support, or credential verification, please contact us via email. We strive to respond to all inquiries within 1-2 business days.

Important Disclaimers

Products are for research use only. NeuroGen Research products are not intended for human or animal consumption, diagnostic purposes, or therapeutic applications. We make no medical claims or health representations regarding any products.

Customer Responsibility. Customers assume full responsibility for ensuring their purchase, possession, and use of products complies with all applicable laws and regulations in their jurisdiction.

No Medical Advice. Nothing on this website or in communications with NeuroGen Research staff constitutes medical, health, or therapeutic advice. Consult qualified professionals for medical guidance.

Regulatory Status. Products are not registered therapeutic goods and have not been evaluated by the TGA or any regulatory authority for safety or efficacy in humans or animals.

Professional Use Required. Products should only be handled by qualified professionals with appropriate training, facilities, and safety equipment.

Looking Forward

As the scientific community continues to push the boundaries of knowledge, NeuroGen Research remains committed to being a trusted partner in that journey. We will continue to provide researchers with the quality compounds, reliable service, and ethical practices they deserve.

Thank you for choosing NeuroGen Research as your research compound supplier.

This page was last updated: 13/06/2025

For the most current information about our products, policies, and practices, please refer to our Terms of Service and contact us directly with any questions.